understanding confidentiality | Mike True Dot Net

"Understanding Confidentiality"

by Michael S. True, M.Ed

This easy-to-understand overview of Confidentiality has been created for program administrators and individuals seeking a basic knowledge of these issues. Eliminate the confusion on what information should not be shared without special permission.

This read-along training can be presented in a group setting or given privately to an individual needing to enhance current knowledge and skills. Packet kits include questions for discussion, a pre and post test, and test key.

Topic Headings Include: Introduction; Confidentiality Issues and Practices; Terms and Definitions; and Tips for Maintaining Confidentiality. CD now includes a Spanish Translation!

Sample Text:

Objectives:

At the end of this unit participants will be able to:

1.Understand and discuss the purpose for maintaining consumer confidentiality

2. Know basic terms and definitions relating to confidentiality

3. Understand and follow specific guidelines to protect client confidentiality

4. Be familiar with any program Policies and Procedures associated with confidentiality

"You must be aware of the fact that these are not skills you must acquire somewhere down the road. From the very first day that you began working you are required by law to know, understand, and assist in providing these protections. The knowledge of this information is as much for your protection as it is for the protection of your consumer. By knowing the law you will be less likely to violate it..."

"As a care provider, you must be very careful not to give this information out without specific directions to do so from your supervisors or administrators. If someone, even a family member, requests to view personal records always tell them that they must speak to your supervisor first. Even if they have "informed consent", (see definition below), your supervisor should be made aware of this before records are examined..."

"Confidential Information:

Written, computerized, or verbal communication of a personal nature. This information may include:

1. the fact that a person is or is not a client

2. information transmitted in confidence by the client to providers in the course of diagnosis, treatment, or other services

3. information regarding a client transmitted in confidence by members of the client's family or by other persons to providers..."

"You will soon become aware of which records you will be using and which are usually being kept in locked file cabinets or desk drawers. Unless you have permission, you are not allowed to read information that is being kept in locked areas. It will also be your responsibility to make certain that the files you do have access to are not left lying about unless you are working on them. If there is a cabinet, bookcase, or other area in which these records are kept, be sure to return them to their proper storage place before leaving the facility..."

"Always consider your own expectations. Most individuals do not want people spreading gossip or giving out personal information about themselves or their families. You certainly would not want to know that someone you trust is providing this information to others. Many state laws were written to protect your privacy. Remember that these laws were written for your consumers, as well..."

Discussion Questions: (sample)

3. Discuss or give examples of how you might be able to talk about your consumers without revealing their identities. Imagine a relative asking you about the work that you are involved in. How could you give some information without giving too much?

Pre and Post Test (sample questions)

True/False - write T or F in blank space

_____1.In our society we respect and protect the individual's right to privacy.

_____2. Unless you are specifically told not to, you are allowed to read information that is being kept in locked areas.

_____3. Anything about your consumer that may have been discussed or overheard at any time must be considered confidential.

Test also includes Multiple Choice and Matching questions for a total of 15.

The complete packet is 7 published pages of text, a two page competency test, (pre-post), and test key, (8 1/2" x 11" pages when printed from files.)

All text files are formatted in Microsoft Word and will be sent by way of email unless otherwise agreed upon. This training packet consists of 7 files and is currently priced at $79.95. These files are available for UNLIMITED** use in making your own packets in-house and can be used as often as you like within your program without further cost to you!

To purchase: Use my Paypay or Venmo accounts – username: mstrue1@hotmail.com (Michael True) - Provide Training Packet Title: "Understanding Confidentiality" and include recipient's email address.

For personal assistance or for any questions you may have, contact me:

Michael True C/O TruEnergy Enterprises

At: mstrue1@hotmail.com - or phone: 504-906-9343

(ALL PACKET FILES WILL BE MAILED WITHIN 48 HOURS OF RECEIPT OF PAYMENT

**Use of the "Understanding Confidentiality"© 2002-2024 packet is subject to all Copyright Laws. Possession of the Authorized Microsoft Word files constitutes permission to copy the training materials for use in only the program(s) or service(s) to which the buyer is associated at the time of purchase. Transfer of data for use in other programs or services without prior consent of the author is strictly prohibited. Michael S. True, Author and TruEnergy Enterprises - All Rights Reserved.

If this product, (7 Microsoft Word files) is defective as a result of corrupted files, it may be replaced for up to 30 days from the date of purchase without further charge to the purchaser. Simply contact me and a replacement set will be sent upon verification of the original purchase.

"Understanding Confidentiality" is also available as part of the special promo below...
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